Privacy Policy

This privacy policy is effective as of May 25, 2018

Thank you for using our services. Mór Oil respects your Privacy and Personal Data, and always handles any data in a secure manner. This policy fully complies with the obligations set out under the GDPR (General Data Protection Rules in effect as of 25.05.18)

This Privacy Policy is issued by Mór Oil, its subsidiaries and its affiliates, (together, “Company”, “we”, “us” and “our”) and is addressed to our customers, visitors to our Site (our website at www. móroil.ie), and other users of our services (together, “you”).

Please note that by visiting this website, you are accepting the terms of this Privacy Policy.

For the purposes of this Policy, Company is the Controller. This Policy covers the information practices relating to Company webSite for the Mór Oil brand and related services (“Services”) offered now or in the future. Contact details are provided below.

This Policy may be amended or updated to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Policy.

What information is collected?

We may collect or obtain Personal Data about you: directly from you (e.g., where you contact us and place an order with us); in the course of our relationship with you (e.g., if you make a purchase); when you make your Personal Data public (e.g., if you make a public post about us on social media); when you visit our social media Sites; or when you interact with any third party content or advertising on a Site – usually social media sites. We may also receive Personal Data about you from third parties (e.g., Facebook, Twitter, Google Analytics).

Collection of Personal Data: We may collect Personal Data about you from the following sources:

Data you provide: We may obtain your Personal Data when you provide it to us (e.g., where you order or contact us via website, email or telephone, or by any other means).
Relationship data: We may collect or obtain your Personal Data in the ordinary course of our relationship with you (e.g., if you purchase from us).
Data you make public: We may collect or obtain your Personal Data that you manifestly choose to make public, including via social media (e.g., we may collect information from your social media profile(s), if you make a public post about us).
Site data: We may collect or obtain your Personal Data when you visit any of our Site or use any features or resources available on or through our Site.
Content and advertising information: If you choose to interact with any third party advertising on a Site, we may receive Personal Data about you from the relevant third party.
Third party information: We may collect or obtain your Personal Data from third parties who provide it to us (e.g., credit card processing agencies, Facebook, Twitter, etc.).

Types of Personal Data we may Process

We may Process: your personal details (e.g., your name); your contact details (e.g., your address); records of your consents; purchase details; payment details (e.g., your billing address); information from our Site (e.g., the type of device you are using); information about your interactions with our Site or advertising; and any views or opinions you provide to us (e.g. on social media).

We may Process the following categories of Personal Data about you:

Personal and Contact details: When ordering: name(s); addresses; phone number(s), email addresses ; and details of your public social media profile(s).
Consent records: records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., when you place an order to enter a contest or giveaway).
Purchase details: records of purchases and prices.
Payment details: invoice records; payment records; billing address; payment method; credit card bank name; cardholder or accountholder name; payment amount; payment date; and records of cheques.
Data relating to our Site: device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; Site usage statistics; dates and times of connecting to our Site; location data, and other technical communications information (some of which may constitute Personal Data); usage data; aggregate statistical information.
Employer details: where you interact with us in your capacity as an employee, the contact information of your employer (including name, address, telephone number and email address) to the extent relevant to orders made with us.
Content and advertising data: records of your interactions with our online advertising and content, records of advertising and content displayed on pages or screens displayed to you, and any interaction you may have had with such content or advertising (including mouse hover, mouse clicks, any forms you complete (including incomplete forms not submitted) and any touchscreen interactions).
Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platforms.
Automatic Collection

We also collect certain information through automated means. Some of the information we collect through automated means may, whether alone or combined with other data, be personal data. For example, we automatically collect:

Information about your device and device capabilities
Information about your device operating system
Information about your browser
Information about how you use our Services
Your activities on our website
IP address
Advertising identifiers
Mobile or Internet Carrier
Browser type
Browser identifier
Referring URL
This information helps us to understand, analyse, and measure how users use the Services; manage our Services’ operations; deliver and measure the effectiveness of advertisements; help diagnose problems; recognize repeat visitors; and facilitate your access to and use of our Services.

Legal basis for Processing Personal Data

We may Process your Personal Data where: you have given your prior, express consent; the Processing is necessary for a contract between you and us; the Processing is required by applicable law; the Processing is necessary to protect the vital interests of any individual; or where we have a valid legitimate interest in the Processing.

In Processing your Personal Data in connection with the purposes set out in this Policy, we may rely on one or more of the following legal bases, depending on the circumstances:

Consent: We may Process your Personal Data where we have obtained your prior, express consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way);
Contractual necessity: We may Process your Personal Data where the Processing is necessary in connection with any contract that you may enter into with us;
Compliance with applicable law: We may Process your Personal Data where the Processing is required by applicable law;
Vital interests: We may Process your Personal Data where the Processing is necessary to protect the vital interests of any individual; or
Legitimate interests: We may Process your Personal Data where we have a legitimate interest in carrying out the Processing for the purpose of managing, operating or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.

Sensitive Personal Data

We do not seek to collect or otherwise Process your Sensitive Personal Data. Where we need to Process your Sensitive Personal Data for a legitimate purpose, we do so in accordance with applicable law.

We do not seek to collect or otherwise Process your Sensitive Personal Data in the ordinary course of our business. Where it becomes necessary to process your Sensitive Personal Data for any reason, we rely on one of the following legal bases:

Compliance with applicable law: We may Process your Sensitive Personal Data where the Processing is required or permitted by applicable law (e.g., to comply with our diversity reporting obligations);
Detection and prevention of crime: We may Process your Sensitive Personal Data where the Processing is necessary for the detection or prevention of crime (including the prevention of fraud);
Establishment, exercise or defence of legal rights: We may Process your Sensitive Personal Data where the Processing is necessary for the establishment, exercise or defence of legal rights; or
Consent: We may Process your Sensitive Personal Data where we have, in accordance with applicable law, obtained your prior, express consent prior to Processing your Sensitive Personal Data (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).

Purposes for which we may Process your Personal Data

We may Process your Personal Data for the following purposes: providing services to you; operating our Site; communicating with you; managing our IT systems; health and safety; financial management; conducting surveys; ensuring the security of our premises and systems; conducting investigations where necessary; compliance with applicable law; and improving our Site, and services.

The purposes for which we may Process Personal Data, subject to applicable law, include:

Providing our Site, and services to you; communicating with you in relation to those services, and providing you with promotional items at your request or in connection with those services or similar services.
Our Site: operating and managing our Site; providing content to you; displaying advertising and other information to you; communicating and interacting with you via our Site; identifying issues with our Site and planning improvements to or creating new Site; and notifying you of changes to any of our Site, or our services.
Communications: communicating with you via any means (including via email, telephone, text message, social media, post or in person) news items and other information in which you may be interested, subject to ensuring that such communications are provided to you in compliance with applicable law; maintaining and updating your contact information where appropriate; and obtaining your prior, opt-in consent where required.
Communications and IT operations: management of our communications systems; operation of IT security systems; and IT security audits.
Health and safety: health and safety assessments and record keeping; and compliance with related legal obligations.
Financial management: sales; finance; corporate audit; and vendor management.
Surveys: engaging with you for the purposes of obtaining your views on our services.
Security: physical security of our premises (including records of visits to our premises; and CCTV recordings); and electronic security.
Investigations: detecting, investigating and preventing breaches of policy, and criminal offences, in accordance with applicable law.
Legal proceedings: establishing, exercising and defending legal rights.
Legal compliance: compliance with our legal and regulatory obligations under applicable law.
Improving our Site, , services: identifying issues with our Site, or our services; planning improvements to our Site, or our services; and creating new Sites, or services.

Third Party Personal Data Disclosure

We may disclose your Personal Data to: legal and regulatory authorities; our external advisors; our Processors; any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting or preventing criminal offences; any purchaser of our business; and any third party providers of Site statistics, Site data analysis, advertising, plugins or content used on our Site.

We may disclose your Personal Data to other entities within the Company group, for legitimate business purposes (including operating our Site, and providing services to you), in accordance with applicable law. In addition, we may disclose your Personal Data to:

legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
outside professional advisors (such as accountants, auditors, or lawyers), subject to binding contractual obligations of confidentiality;
third party Processors (such as payment services providers; data centers; etc.), located anywhere in the world, subject to the requirements noted below;
any relevant party, law enforcement agency or court, to the extent necessary for the establishment, exercise or defence of legal rights;
any relevant party for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including safeguarding against and the prevention of threats to public security;
any relevant third party acquirer(s), in the event that we sell or transfer all or any relevant portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); and
If we engage a third-party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: (i) only Process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.

International transfer of Personal Data

We may transfer your Personal Data to recipients in other countries, usually in the context of processing transactions where data servers or Site web hosting exists on servers in international locations. Any information transfer is done so with appropriate data encryption and security. Where we transfer Personal Data from the EEA to a recipient outside the EEA that is not in an Adequate Jurisdiction, we do so on the basis of Standard Contractual Clauses.

For this reason, we may transfer your Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.

Where we transfer your Personal Data from the EEA to recipients located outside the EEA who are not in Adequate Jurisdictions, we do so on the basis of Standard Contractual Clauses. You may request a copy of our Standard Contractual Clauses using the contact details provided below.

Please note that when you transfer any Personal Data directly to a Company entity established outside the EEA, we are not responsible for that transfer of your Personal Data. We will nevertheless Process your Personal Data, from the point at which we receive the data, in accordance with the provisions of this Privacy Policy.

Data security

We have implemented appropriate technical and organisational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing, in accordance with applicable law. Please ensure that any Personal Data that you send to us is sent securely. Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your personal data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.

Data accuracy

We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.

We take every reasonable step to ensure that:

your Personal Data that we Process are accurate and, where necessary, kept up to date; and
any of your Personal Data that we Process that you inform us is inaccurate (having regard to the purposes for which they are Processed) are erased or rectified.

Data minimisation

We take every reasonable step to limit the volume of your Personal Data that we Process to what is necessary.

We take every reasonable step to ensure that your Personal Data that we Process are limited to the Personal Data reasonably necessary in connection with the purposes set out in this Policy or as required to provide you services or access to our Site.

Data retention

We take every reasonable step to ensure that your Personal Data are only retained for as long as they are needed.

We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Policy.

The criteria for determining the duration for which we will keep your Personal Data are as follows: we will retain copies of your Personal Data in a form that permits identification only for as long as is necessary in connection with the purposes set out in this Policy, unless applicable law requires a longer retention period. In particular, we may retain your Personal Data for the duration of any period necessary to establish, exercise or defend any legal rights.

Your legal rights

Under applicable law, you may have a number of rights, including: the right not to provide your Personal Data to us; the right of access to your Personal Data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Data; the right to object to the Processing of your Personal Data; the right to have your Personal Data transferred to another Controller; the right to withdraw consent; and the right to lodge complaints with Data Protection Authorities. We may require proof of your identity before we can give effect to these rights.

Subject to applicable law, you may have a number of rights regarding the Processing of your Relevant Personal Data, including:

the right not to provide your Personal Data to us (however, please note that we may be unable to provide you with the full benefit of our Site, or our services, if you do not provide us with your Personal Data – e.g., we may not be able to process your orders without the necessary details);
the right to request access to, or copies of, your Relevant Personal Data, together with information regarding the nature, Processing and disclosure of those Relevant Personal Data;
the right to request rectification of any inaccuracies in your Relevant Personal Data;
the right to request, on legitimate grounds:
erasure of your Relevant Personal Data; or the restriction of Processing of your Relevant Personal Data;
the right to object, on legitimate grounds, to the Processing of your Relevant Personal Data by us or on our behalf;
the right to have certain Relevant Personal Data transferred to another Controller, in a structured, commonly used and machine-readable format, to the extent applicable;
where we Process your Relevant Personal Data on the basis of your consent, the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the Processing of your Personal Data in reliance upon any other available legal bases); and
the right to lodge complaints with a Data Protection Authority regarding the Processing of your Relevant Personal Data by us or on our behalf.
This does not affect your statutory rights.

To exercise one or Móre of these rights, or to ask a question about these rights or any other provision of this Policy, or about our Processing of your Personal Data, please use the contact details provided below. Please note that:

We may require proof of your identity before we can give effect to these rights; and
where your request requires the establishment of additional facts (e.g., a determination of whether any Processing is non-compliant with applicable law) we will investigate your request reasonably promptly, before deciding what action to take.

Cookies and similar technologies (Cookie Policy)

We may Process your Personal Data by placing or reading Cookies and similar technologies. For Móre information, please see our Cookie Policy.

Cookie Policy

When you visit our Site we may place Cookies onto your device, or read Cookies already on your device, subject always to obtaining your consent, where required, in accordance with applicable law. We use Cookies to record information about your device, your browser and, in some cases, your preferences and browsing habits. We may Process your Personal Data through Cookies and similar technologies, in accordance with our Cookie Policy.

Terms of Use

The Terms and Conditions located on our website will govern all use of our Site.

All use of our Site, or our services is subject to our Terms and Conditions. We recommend that you review our Terms and Conditions regularly, in order to review any changes we might make from time to time.

Direct marketing

We may Process your Personal Data to contact you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.

We may Process your Personal Data to contact you via email, telephone, direct mail or other communication formats to provide you with information regarding services that may be of interest to you. If we provide services to you, we may send information to you regarding our services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.

You may unsubscribe from our promotional email list at any time by following the unsubscribe instructions included in every promotional email we send. We will not send you promotional emails from a list you have selected to be unsubscribed from, but we may continue to contact you to the extent necessary for the purposes of any services you have requested or from additional lists you have signed up under.

Contact details

The Company, or Company affiliate, has appointed a Data Protection Officer who may be contacted at the relevant address set out below.

You may contact us about your direct marketing preference by emailing: sales @ móroil.ie

If you wish to be taken off our contact list for direct marketing, or if you have any comments, questions or concerns about any of the information in this Policy, or any other issues relating to the Processing of Personal Data carried out by us, or on our behalf, please contact:

Email: sales @ móroil.ie
Mór Oil Ltd., Lough Atalia Rd., Galway, County Galway, Ireland

Definitions

“Adequate Jurisdiction” a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection for Personal Data.
“Cookie” means a small file that is placed on your device when you visit a website (including our Site). In this Policy, a reference to a “Cookie” includes analogous technologies such as web beacons and clear GIFs.
“Controller” means the entity that decides how and why Personal Data are Processed. In many jurisdictions, the Controller has primary responsibility for complying with applicable data protection laws.
“Data Protection Authority” means an independent public authority that is legally tasked with overseeing compliance with applicable data protection laws.
“EEA” means the European Economic Area.
“Personal Data” means information that is about any individual, or from which any individual is directly or indirectly identifiable, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or Móre factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.
“Process”, “Processing” or “Processed” means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Processor” means any person or entity that Processes Personal Data on behalf of the Controller (other than employees of the Controller).
“Relevant Personal Data” means Personal Data in respect of which we are the Controller. It expressly does not include Personal Data of which we are not the Controller.
“Sensitive Personal Data” means Personal Data about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, national identification number, or any other information that may be deemed to be sensitive under applicable law.
“Standard Contractual Clauses” means template transfer clauses adopted by the European Commission or adopted by a Data Protection Authority and approved by the European Commission.
“Site” means any website operated, or maintained, by us or on our behalf.

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